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Sales Chat Specialists

1 Year or less Experience

IBEX Global Solutions (Philippines) Inc.

With business certificates
Tagbilaran City, Bohol
Posted on : August 25, 2019
Job ID : 332936


Be part of TEAM IBEX BOHOL! We are currently looking for the following:
Duties and Responsibilities:
  • Responsible for creating an outstanding experience at every interaction for both new and existing customers via chat.  Armed with superior product knowledge and a passion for customer satisfaction, the chat Specialists 
  • Provide solutions to customer needs in fast paced and energetic environment using superior product knowledge and passion for customer satisfaction
  • Meet and exceed the Team performance expectations and goals. Complete the defined tasks in an accurate and timely manner
  • Have a strong ability to deal with customers patiently, tactfully and efficiently by presenting services to the customer for sales opportunities
  • Act as liaison between customers and field personnel
  • Handle other Offline functions as required
Desired Skills and Attributes:
  • Outstanding written skills
  • A desire for sales and achieving results
  • High visibility presence in the work center
  • Enjoy multitasking with the ability to have several ongoing conversations with customers at the same time
  • Be comfortable overcoming objections to increase services
  • Work independently and make solid decisions,
  • Energetic; able to have fun and enjoy your work environment
  • Experience in a customer focused role required (not necessarily in BPO)
  • History of good attendance at work
  • Basic math skills and typing skills
  • Ability to navigate Windows and basic Microsoft office products MS Word and MS Outlook


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